EnsoSleep Enables Sleep Lab Managers to Maximize Staff TalentPart two of our 4-part series on how EnsoSleep impacts different sleep center roles, details how AI scoring supports lab managers at busy organizations.
Challenges for Sleep Lab ManagersThere’s often not enough time in the day to handle all of the day-to-day operations that are the responsibility of the sleep lab manager. Lab managers supervise day-to-day operations, working closely with the night and day techs, referring physicians, as well as the sleep lab operator or clinical administrator. They’re often responsible for hiring and scheduling staff, leading accreditation efforts, marketing the lab, educating patients, and even scoring studies to keep scoring backlogs under control. Using EnsoSleep AI scoring can support lab managers in their daily tasks, as well as empower and equip staff to lean into other talents in addition to scoring studies.
Improve Scoring Consistency and ReliabilityPart one of our 4-part series demonstrates how EnsoSleep assists sleep technologists, giving them more time to score, connect with patients, and oversee complex in-lab patients. With EnsoSleep sleep study management, lab managers also see more uniformity among the scoring team. Instead of scoring a study from scratch, an RPSGT starts with an EnsoSleep scored study and then edits or overscores the study, improving the overall consistency between multiple scorers. For managers like Susan Smith of the Sleep Management Services team in Arkansas, improving the consistency among scorers can improve a sleep organization’s bottom line and increase physician satisfaction. In Smith’s case, six different scoring techs support over forty physicians. Being able to mix and match scorers with physicians without inconsistencies in the scoring generates more referral business and results in increased physician satisfaction. Click now to read the Sleep Management Services case study.
Reduce Scoring Backlogs and Repurpose TimeEnsoSleep’s consistent, reliable AI scoring can tame an out of control scoring backlog by giving scorers more time to score more studies in the same amount of time. This is helpful if a lab needs to cut into an excessive backlog in order to free up time to see more patients, cut into a referring or testing backlog, focus on patient education and adherence, implement a new program, like Sleep Navigation, or add a location. In addition, some lab managers may also serve as a primary scorer. John Childers of St. Joseph Health, relies on the consistent results from EnsoSleep to repurpose time in other areas of the sleep center.
“EnsoSleep AI scoring frees up time for us to enhance patient care, develop new programs, build relationships with our referring network of physicians, and improve quality reporting initiatives.” – John Childers, RRT, RPSGT, St. Joseph Health Sleep Center Supervisor
Retain Staff And Increase Job SatisfactionMany sleep lab staff are overworked and stressed due to various factors including staff shortages and increased testing and scoring backlogs. EnsoSleep helps alleviate workplace stress by supporting techs in their current role and giving back time to their workday. While a few lab managers have expressed concern that some staff may resist AI-assisted scoring, the concern of staff burnout because they are overworked is greater. On average, EnsoSleep AI Scoring reduces average scoring turnaround times by 67% for HSATs and 59% for PSGs. This frees up more time for technologists to focus on other initiatives such as patient education, adherence, marketing, or even building a referral network. Taking on other responsibilities not only increases their skillset and fuels their passions, but also alleviates some of the responsibilities typically shouldered by sleep lab managers. In addition, the responsibility of finding and training new staff often falls on the lab manager, and, in turn, the extra duties fall to staff. This cycle can be problematic for staff morale. Maintaining and retaining a happy workforce by supporting staff with AI scoring relieves stress for lab managers, and leads to a more efficient and productive work environment. Ultimately, AI Scoring impacts sleep lab efficiency and scoring consistency, which in turn, improves scoring turnaround times and leads to happier patients, physicians, and staff. To read how EnsoSleep impacts the other roles in the sleep center, check out these blogs… (Parts 3 and 4 coming soon):
- How EnsoSleep Assists Sleep Technologists
- EnsoSleep AI Scoring Eases Physician Concerns
- EnsoSleep AI Scoring Provides ROI for Owners, Directors, and Administrators